Quote:
Originally Posted by Neil
At my surgery it is the practice manager. I spoke to her about a problem making appointments a few days in advance. She sorted it out, she was not aware of the issue.
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Yes, but some practice manager's may just back up their staff .. they are just administration. Practice nurses will shove someone in for an appointment if they know it is urgent .. know my daughter would without any messing. Good, that you got sorted anyway.