I used a local firm about 2 months ago with disastrous consequencies, even though I managed to drop it in they chewed up a tape and blamed it on me. I ended up sending them off to
Superior Video to DVD Transfer who did a good job in the end. I got these for the whole family to watch on Christmas day (I haven't made them watch these for 20 years!) I think the lesson is go with a recommendation. I wish I new about Less above before all of this. First time I've been able to help on this forum, Good luck.