Re: Expenses, expenses...
I think if Graham had paid for the personal calls himself it would have been deducted from the total before the data was compiled.
I also think that if he wanted to make personal calls and was willing to pay for them himself then he shouldn't have used the contract phone/sim card made available to him by the council.
In ANY job you are requested to keep work and personal life separate. I don't think it was appropriate to use the number used for business to make personal calls to family. I work for a specific department at university that requires mobile phones and the staff often carry 2, sometimes 3 mobiles phones with them for different uses and their personal calls are restricted to their only personal mobile phones.
It's sad that your grandmother was ill, but I still don't think it justifies the lack of sense here.
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