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onlyme · 05-03-2009, 14:42

I'm guessign this is part of the bigger picture of community engagement and a couple of other directives public sector have targets on.

So for example, engaging the younger members of the community with a service that they are comfortable with, for say a bullying hotline, youth events, other advisory services.

It is also being launched with some councils for crisis management, such as unforseen school closures, strikes or closures etc.

We currently in Lancashire have running, an emergency services text service for those hard of hearing or speech impaired, so that they can key a keyword to a shortcode number, ie FIRE or POLICE, with an explanation of what is needed. A system then 'translates' that text into an email that is sent to the control room. They can in turn reply back, using email which is turned into text message for the user. A two way conversation can be had, using the recepients mobile phone.

More and more people are looking at communication via a mobile phone as a cost effective way of communication. Text messages are a hell of a lot cheaper than stamps, you can minimise paper usage and so the need to cut down scores of trees, and are more responsive (you dont have to ait half an hour to speak to an operator)

Be interesting to hear your thoughts....

05-03-2009, 14:42	#10
onlyme Senior Member Join Date: Jun 2006 Posts: 843 Liked: 1 times Rep Power: 105	Re: Text a cop I'm guessign this is part of the bigger picture of community engagement and a couple of other directives public sector have targets on. So for example, engaging the younger members of the community with a service that they are comfortable with, for say a bullying hotline, youth events, other advisory services. It is also being launched with some councils for crisis management, such as unforseen school closures, strikes or closures etc. We currently in Lancashire have running, an emergency services text service for those hard of hearing or speech impaired, so that they can key a keyword to a shortcode number, ie FIRE or POLICE, with an explanation of what is needed. A system then 'translates' that text into an email that is sent to the control room. They can in turn reply back, using email which is turned into text message for the user. A two way conversation can be had, using the recepients mobile phone. More and more people are looking at communication via a mobile phone as a cost effective way of communication. Text messages are a hell of a lot cheaper than stamps, you can minimise paper usage and so the need to cut down scores of trees, and are more responsive (you dont have to ait half an hour to speak to an operator) Be interesting to hear your thoughts....