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Originally Posted by onlyme
lol @ cashy and lancs
I think it depends on how they expect it to work. The scheme in lancs is an emergency service, the control room act straight away. Its been rolling for a few months and i believe it has been used 40 odd times already, not a huge amount, but its not a figure we'd want to be high.
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I can see it as a good idea for people with speech and hearing difficulties but not for everyone else. When you phone the Police they ask you questions to help them determine what they need to do. I can't seeing it being as effective as talking to a person if it is done by text with a 24 hour turnaround. Its bad enough when you get the press 1 for this and 2 for than phone lines.
Quote:
Originally Posted by jaysay
The point is that the police don't respond now to 999 or 101 so why spend £3.5 million on another scheme when they don't respond to the ones already in place. This government is top heavy with gimmicks and clueless people putting them in place
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When did you last phone 999 and they did not respond?
Whenever you phone the Police and it is not an emergency type call always ask for the incident number. You can then call them back later to ask how they are progressing the issue. Also if the issue occurs again, phone back and quote the same incident number. Do not let them open a new incident.