seems a bit of a sad state of affairs where it was necessary to have to get the local MP involved , would have thought with all the stuff I read about devolving more power to the regions a "local ombudsman" should have been available thru either the local Borough or County Council to sort this "trivial" stuff out ( not trivial to you , but in the greater scheme of things) .
Hopefully one of the local councillors (the elected folks who are supposed to represent your
local interests) who regulary reply Accy-web threads will reply to this thread and offer an easy
local solution to you and other Accy web users who find themselves in a similar predicament without the need to having to go to Westminster .