[MargaretR]

I too am disappointed with Hyndburn Homes miserable failure in meeting their promises. When they took over from the council they supplied me with a 4 year schedule of when to expect home improvements - they have not kept to it.

I still struggle with an ancient bathroom, despite my need for a refurb being confirmed by an occupational therapist 2 years ago. I have replaced the unhygenic rotting kitchen cupboard doors at my own expense.

There are rotting soffit boards - a big chunk has dropped out of one such board on the flat next door, and is in full view one foot from my lounge window.
Fire safety is also a problem - I have only one window that I could exit from if my one exit door is blocked by fire - I keep a tow rope handy at all times, in case I need to climb out.

I don't get Housing Benefit, so I do appreciate that the rent is lower than private lettings
BUT - I would gladly pay more for a better standard