Quote:
Originally Posted by churchman phil
'erindoors laptop is playing up. We think the hard-drive is corrupt somehow as it does not boot up normally. We have to boot up in restore mode - F11 - and it then works near perfect. Would that be covered by the same thing as it is only 9 months old??
|
It sounds like a windows software fault that. First thing they would tell you to do is back up any important data - photos, documents, email etc and then use the restore feature of the laptop to put the software back to like it was when it was new. If it still does not work correctly without you installing anything then it is faulty and needs to go back.