Accrington Web - View Single Post - Free Short Courses! Positive Steps, Cannon St, Accrington

AccyLass · 23-04-2009, 10:34

As some of you already know, I am a volunteer mentor for a project called Positive Steps

Positive Steps is a project that was started by a young woman called Melanie Whitehead who works at CVS on Cannon St

The idea of Positive Steps is to help as many people in Hyndburn as we can feel that when the time is right, they can move from benefits, into employment

Whether they have confidence issues or lack of training or other miles stones they need to cross

Anyway, thats a bit about the project

Positive Steps are now holding some short courses, that are FREE to ALL people who are interested in gaining new knowledge and skills to help them in work or volunteering.

These short courses are designed to help with work issues, whether you are unemployed or employed

I will list the courses with dates and times and contact numbers if you wish to book on the courses

Interview Techniques (Part 1)
Wednesday 6th May - 1-00pm - 3-15pm
Place - 21 Cannon St, Accrington

Involves all the important aspects needed for an interview.
Understand the importance of preperation and how this can be achieved

Interview Techniques (Part 2)
(You must have attended part 1 to be able to attend part 2)
Thursday 14th May - TBA on an individual basis
Place - 21 Cannon St, Accrington

A formal 20 minute interview, followed by constructive feedback.
It helps build your interview confidence

Disability Discrimination Act
Tuesday 19th May - 10-00am - 12-15pm
Place - 21 Cannon St, Accrington

We identify the 3 key areas under the act
1) Definition
2)Provision of Goods and services
3) Physical Adjustments
Using case studies (legal outcomes) we look at how the ACT works
An essential course for everyone

Equal Opportunities
Tuesday 19th May - 1-00pm - 3-15pm
Place - 21 Cannon St, Accrington

- What are equal opportunities
- Without it there will be discrimination
- We look at where discrimination occurs and what we can do to improve it?
- A thought provoking course

Health and Safety
Tuesday 9th June - 10-00am - 12-15pm
Place - 21 Cannon St, Accrington

Understanding your role and responsibilities under the Health and Safety at Work Act
Specific areas covered are accidents, legislation, manual handling and risk assessments

Customer Care
Tuesday 9th June - 1-00pm - 3-15pm
Place - 21 Cannon St, Accrington

Many times a day you are a customer to someone, either internal clients (colleagues, friends, etc)
Or external clients (statutory bodies, shops, etc)
It is important to know how to ask the right questions and use good listening skills to achieve the outcome

You are able to book on all these courses either on the telephone or via email
01254 879966
[email protected]

23-04-2009, 10:34	#1
AccyLass God Member Join Date: Nov 2007 Location: Accrington Posts: 2,893 Blog Entries: 1 Liked: 19 times Rep Power: 2367	Free Short Courses! Positive Steps, Cannon St, Accrington As some of you already know, I am a volunteer mentor for a project called Positive Steps Positive Steps is a project that was started by a young woman called Melanie Whitehead who works at CVS on Cannon St The idea of Positive Steps is to help as many people in Hyndburn as we can feel that when the time is right, they can move from benefits, into employment Whether they have confidence issues or lack of training or other miles stones they need to cross Anyway, thats a bit about the project Positive Steps are now holding some short courses, that are FREE to ALL people who are interested in gaining new knowledge and skills to help them in work or volunteering. These short courses are designed to help with work issues, whether you are unemployed or employed I will list the courses with dates and times and contact numbers if you wish to book on the courses Interview Techniques (Part 1) Wednesday 6th May - 1-00pm - 3-15pm Place - 21 Cannon St, Accrington Involves all the important aspects needed for an interview. Understand the importance of preperation and how this can be achieved Interview Techniques (Part 2) (You must have attended part 1 to be able to attend part 2) Thursday 14th May - TBA on an individual basis Place - 21 Cannon St, Accrington A formal 20 minute interview, followed by constructive feedback. It helps build your interview confidence Disability Discrimination Act Tuesday 19th May - 10-00am - 12-15pm Place - 21 Cannon St, Accrington We identify the 3 key areas under the act 1) Definition 2)Provision of Goods and services 3) Physical Adjustments Using case studies (legal outcomes) we look at how the ACT works An essential course for everyone Equal Opportunities Tuesday 19th May - 1-00pm - 3-15pm Place - 21 Cannon St, Accrington - What are equal opportunities - Without it there will be discrimination - We look at where discrimination occurs and what we can do to improve it? - A thought provoking course Health and Safety Tuesday 9th June - 10-00am - 12-15pm Place - 21 Cannon St, Accrington Understanding your role and responsibilities under the Health and Safety at Work Act Specific areas covered are accidents, legislation, manual handling and risk assessments Customer Care Tuesday 9th June - 1-00pm - 3-15pm Place - 21 Cannon St, Accrington Many times a day you are a customer to someone, either internal clients (colleagues, friends, etc) Or external clients (statutory bodies, shops, etc) It is important to know how to ask the right questions and use good listening skills to achieve the outcome You are able to book on all these courses either on the telephone or via email 01254 879966 [email protected] __________________ Last edited by AccyLass; 23-04-2009 at 10:37.