i was in there yesterday. I had pre ordered a memory stick for a pc for someone.-anyway they didn't have one on the shelf despite tnheir system saying they had. Whilst they went in the back i looked about and found what i wantedin one of the 'bins' dotted about. Even better it had a sticker of 7.99 on it instead of 29.99. So i took it to the counter and said i'd have this instead. Unfortunately he knew the SOGA and simply said he would withdraw it from sale(as they can) . i did try the old "poor customer service" line but they were having none of it
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