Thread: Refund or not?
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Old 28-04-2009, 15:03   #17
Speedy
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Re: Refund or not?

Well to be honest that went pretty much how i expected it to.

He said its out of warranty, you have had it 2month....you were happy with it when you left.

I pointed out all the faults i have since discovered, mentioned trading standards, asked for refund, he pointed to sign on wall saying "no refunds" i explained that on the trading standards website it explains that that is not allowed and that regardless of the length of warranty offered the goods had to last a reasonable amount of time. (i even suggested he check the website and he refused).

He got grumpy and basically told me he was registered with microsoft and pays his licence every year, and that if i wanted to go to trading standards he wouldnt stop me because he had done nothing wrong.

Went to citizens advice bereau and have been given the phone number for consumer advice (i think thats what its called).

And the shop is Kings computers on Blackburn road, id advise giving it a miss, wish i had.
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