[derekgas]

There was quite a bit of faffing about here, giving plenty of opportunity for the shop owner to put things right, in my opinion, as soon as there was the possibility of a legal issue/fraudulent supply, that should have been the end of conversation etc with the shop owner, police, microsoft, and tranding standards should have been informed, this is the reason there are so many rogue traders around, apathy, and the people who get a refund etc, are in the 'Im alright Jack' category, make these traders face up to thier responsibilities, whether you get a refund or not!