[derekgas]

Thanks for all that Mattylad and Margaret, I will peruse these later, Studio 25, your post, together with my experience, makes me beleive that they purposely dont inform you, that way the charges automatically increase without your knowledge, and because they dont register the post (even though they charge £11.20 for the letter), they are bound to make more money, Neil says he thinks the council should use thier own bailiffs, I beleive they tried this once, but the council office was inundated with the complainants, in person, at the counter because there was no other way of contacting them, and I think the council still get a large percentage of the proceeds. I am glad I started this thread, it is getting interesting.