From LYNX1
The parents were there to collect their children, so they wouldn't have been wandering around. Why couldn't they collect their childen?
Who told the staff to communicate by tannoy? Why couldn't the staff come outside and speak to the parents person to person?
There really should be some answers to these questions, before it happens again.[/quote]
Don't know how you managed to get my name for this post but it certainly wasn't me who posted it
If you check you will see that I only quoted from Gayles post.