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deeayess · 30-10-2009, 19:49

It's not just getting fans through the turnstyle that's the problem. Have you ever tried buying anything from the club online or on ebay or tried to get the club to reply to emails? Last season I had a programme subscription as I only make games if my team aren't playing, and i would be lucky if I got half a dozen sent to me. At one point I picked up about 3 months worth towards the end of the season despite numerous emails. I only got the chesterfield one after Mr T intervened. This season I didn't renew and will get them as and when I'm down or off ebay. The Stanley ebay site in it's 3rd incarnation was OK but if you read recent feedback it will go the way of the previous 2. anything I have ordered from the stanleystore is more in hope than expectation and the stock is now so limited I struggle to find anything to buy.

I signed up to the Stanley Legends a few months after it started and after they actually started sending my programmes. I started at a fiver a month to see how it developed with the intention of increasing it if it was worthwhile. That never happened and if I ever get round to it I may cancel my standing order.

When the new season ticket deal was announced I considered getting on as the discount vouchers and the low price would have been almost worth it for the games I make but when I emailed Rob with a few queries before making a decision I got no reply so I pay on the door when I'm down.

At one point I considered giving up and going to Burnley again as I did many years ago with my dad when he was alive but the lure of the Stanley still too strong and it is a far better experience at Accy. I have a season ticket at Ibrox so don't need the lure of the Premiership, unless it's with the Gers, or Stanley

.

If people get a bad service from the club it puts them off buying again but good service might make them come for a look or come back.

When I've been down I have met Rob a few times and had a chat and a pint or two and he is a great person but online or by email it often seems the exact opposite. The one person who has always been a credit to the club in my experience is MrT who has always helped when he could and always replies to me.

As with any organisation the problem isn't so much getting people to come it's getting them to come back.

30-10-2009, 19:49	#14
deeayess Senior Member Join Date: Oct 2006 Location: Dumfries & Galloway Posts: 1,262 Liked: 506 times Rep Power: 8371	Re: The Real Problem At Accrington Stanley It's not just getting fans through the turnstyle that's the problem. Have you ever tried buying anything from the club online or on ebay or tried to get the club to reply to emails? Last season I had a programme subscription as I only make games if my team aren't playing, and i would be lucky if I got half a dozen sent to me. At one point I picked up about 3 months worth towards the end of the season despite numerous emails. I only got the chesterfield one after Mr T intervened. This season I didn't renew and will get them as and when I'm down or off ebay. The Stanley ebay site in it's 3rd incarnation was OK but if you read recent feedback it will go the way of the previous 2. anything I have ordered from the stanleystore is more in hope than expectation and the stock is now so limited I struggle to find anything to buy. I signed up to the Stanley Legends a few months after it started and after they actually started sending my programmes. I started at a fiver a month to see how it developed with the intention of increasing it if it was worthwhile. That never happened and if I ever get round to it I may cancel my standing order. When the new season ticket deal was announced I considered getting on as the discount vouchers and the low price would have been almost worth it for the games I make but when I emailed Rob with a few queries before making a decision I got no reply so I pay on the door when I'm down. At one point I considered giving up and going to Burnley again as I did many years ago with my dad when he was alive but the lure of the Stanley still too strong and it is a far better experience at Accy. I have a season ticket at Ibrox so don't need the lure of the Premiership, unless it's with the Gers, or Stanley . If people get a bad service from the club it puts them off buying again but good service might make them come for a look or come back. When I've been down I have met Rob a few times and had a chat and a pint or two and he is a great person but online or by email it often seems the exact opposite. The one person who has always been a credit to the club in my experience is MrT who has always helped when he could and always replies to me. As with any organisation the problem isn't so much getting people to come it's getting them to come back.