Quote:
Originally Posted by AccyMad
I was proud of our lads last night, maybe we gave them too much respect at times but how we didn't score in the closing stages I'll never know - shame the Leeds bouncers had to spoil things, when I complained to one at half-time he said 'You're a mickey mouse club & only used to mickey mouse stewarding' - absolutely charming!
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Interesting comment given that Stanleys stewards are NVQ trained & qualified. I am currenly along with several others working on NVQ 3 level. Nothing I saw at Leeds met NVQ criteria, from a fellow supervising steward, their actions were atrocious. I personally put a complaint in at half too via one of our local police spotters & also spoke to several Leeds Police who commented that Leeds stewards were over the top & re Millwall as others have mentioned. The main problem is that Leeds employ this firm to "steward" on their behalf and they have a "reputation" Quote.
Yes the requirements for a league ground are for seating to be used but using more stewards than we have at home games for the whole ground on Accy fans plus the two black coats spoilt the game and occasion for th many of you fans and me too. I was made aware of one steward swearing at a fan and chastised another who swore with me close enough to hear. At least one was reported to their supervisor who did deal with the steward. Stewarding is primarily a customer service focus, I saw very little evidence of this from these personel-being polite! Personally I would not employ any of the crew I saw on the night to work under me. All respect to Leeds police who were customer friendly in comparison.
Any complaints do need to be addressed to Leeds United football club as it was their ground and send by registered post. The more of you that do given how many complained to me, the more Leeds will have to take note.
Note this is based on my personal view on being present at the game & not a club statement and I am not condoning standing in seated areas. Hopefully after experiencing Leeds stewards, I consider our lads do a first class job, and trust you may respect the way we act at Stanley & why we have won a family friendly stadium award.
Had my say now from an active role, nuff said.
