Less the 20 million quoted is the
potential of people to read the thread......you know how popular Accyweb is
.......as for the binmen, I feel unable to comment becuase I have had no bad experiences with their service, and I know nothing of the inside working of that service.
Yes, I know I have been retired quite a while now.....but in my experience, the powers that be never let up on the people at the sharp end, demanding more efficient, patient centred expereices......and I can't beleive that things have got slacker(though perhap Lettie could enlighten us here). I know that when I worked in the service, the complaints system was strict and robust.
And as for someone in power reading the thread and doing something about it.......well, I think that it is a very unlikely possibility(they would need more personal details that would be available on here....and OK they could PM Webglynne to get those, but I don't think it would happen)........that is why my observation was that the complaint should be addressed through the proper channels.......and if Webglynne had made an official complaint, it would still be unfair of him to post until he had had some official response......if an offical response fails to satisfy the complainant then there is an ombudsman who will take the case further.
this my last post to this thread as I have already explained my views in full.