Quote:
Originally Posted by claytonender
I have just been speaking to Clare Pritchard about the situation, as Mick says if they do start collecting on Monday it will not be catching up on this week's missed collections.
They are still saying that only 4 black bags will be collected - which if you have not had your bins emptied for 6 weeks is ridiculous.
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Thats not what they are saying in there e-mail
here is the full reply:
NO MENTION OF HOW MANY BAGS WILL BE COLLECTED
Dear Mick
Thank you for your enquiry.
Your next refuse collection, weather depending will be on the 22nd of January. The next recycling collection, again weather depending will be on the 15th of January.
We understand some resident in the Borough have been without a collection now for up to six weeks, therefore we are allowing residents to present any extra bags next to the wheelie bin on the next refuse collection day.
Of you have missed a recycling collection day and have extra items to present you can do so by placing them in carrier bags separate as you would with the normal blue box and bags. We will not collect items put out in black bags.
We apologise for any inconvenience this may have caused, understandably the situation is out of our control.
If you require any further assistance please do not hesitate to contact our Customer Services Help Line on 01254 399 988.
I hope this information is of use to you.
Kind Regards
Sophie Bibby
Customer Contact Centre Officer
Hyndburn Borough Council