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pendy · 23-08-2004, 13:07

HBC is collectively so thick, that if it had piles it would wear its arm in a sling (think about it..) I have just had a run-in with them. I sent them a direct debit form for my Council tax for this year. I then got a demand (not quite with menaces) for my Council Tax. I e-mailed them on 2 July. I e-mailed again (telephone is useless, you can't get through) on 7 August. I got a reply saying they were looking into it. The next thing was, they were taking me to Court on 26 August for non-payment of Council Tax unless I coughed up the whole amount for the year (less the first payment made by cheque).

As you can imagine, I protested extremely loudly. This morning I get a communication from them. All it is is a direct debit form, no amount, and a return envelope. What do I do now? Try to get through on the phone yet again, no doubt, to find out whether they want a new amount per month, or whether I have to pay the last couple of months which THEY have not bothered to collect, or what?

You give them a direct debit, they don't bother to action it, then they threaten you> Best practice NOT!

23-08-2004, 13:07	#24
pendy Resting in peace Join Date: Aug 2004 Location: London/Oswaldtwistle Posts: 1,123 Liked: 0 times Rep Power: 910	Re: Barmy Bureaucrats throwing away our cash HBC is collectively so thick, that if it had piles it would wear its arm in a sling (think about it..) I have just had a run-in with them. I sent them a direct debit form for my Council tax for this year. I then got a demand (not quite with menaces) for my Council Tax. I e-mailed them on 2 July. I e-mailed again (telephone is useless, you can't get through) on 7 August. I got a reply saying they were looking into it. The next thing was, they were taking me to Court on 26 August for non-payment of Council Tax unless I coughed up the whole amount for the year (less the first payment made by cheque). As you can imagine, I protested extremely loudly. This morning I get a communication from them. All it is is a direct debit form, no amount, and a return envelope. What do I do now? Try to get through on the phone yet again, no doubt, to find out whether they want a new amount per month, or whether I have to pay the last couple of months which THEY have not bothered to collect, or what? You give them a direct debit, they don't bother to action it, then they threaten you> Best practice NOT!