Think about HBC the people who work there are probably paid a poor wage, except to top end, and so couldnt give a flying **** about you or your problems, "pay peanuts get monkeys".
Working for the goverment has got to be the best thing around after you've been there a while they can't sack you because of discrimination. Just think of all the things they can't sack you for.......sexual, age, racial, handicapped, the list goes on, Sorry about the tiraid but I am currently disputing my fathers council tax via e-mail with the most incompetent, under trained, surly little Google Page Ranking*** I have ever come across, his/her last e-mail said....... ( as I mentioned a few times I was out of the country ) "why dont you just come in to the office to explain the problem"!!!!!!!!!!!!
