Quote:
Originally Posted by jenibrindle
Snap Ken! Our dual fuel reached £125 two years ago & we installed log burner. I know what you mean about coal merchant's face  .
Bothers me though that despite this, my duel fuel now stands at £145 (although am a childminder, so use central heating during day).
Moneysavingexpert says I need to swap though as have been with same provider (Scottish Power) four four years. |
Unfortunately, my experience has taught me that for the small savings you do make by switching, they're all as equally inept as each other.
Powergen weren't even aware that I was paying them for gas and electric when I moved in and wouldn't replace my pre-payment meter with a credit meter. Bye bye.
London Seeboard Energy paid money out of my account to a random woman in Chichester and then sent me a huge unpaid bill. Bye bye.
British Gas wouldn't replace my pre-payment meter either and said I was too much of a liability, even though I was with them for 12 months with a gas credit meter and never defaulted a payment. They also twisted my mother-in-law's day and night readings so she ended up overpaying them £450 in a year and then told her it was her fault for not noticing. When she passed on, I wound up her affairs but once I had told British Gas they immediately wrote to her saying that they were sorry for her loss. Bye bye.
npower were even worse and decided that I owed them over £1000 in unpaid electricity bills, despite it being impossible to rack up any sort of debt with a pre-payment meter. They threatened to take me to court and then realised that they had sent me an automatically generated letter by mistake. They wouldn't replace my pre-payment meter either, so bye bye.
I am currently with the money-grubbing Scottish Power, whose sales pitch revolved around me paying a £120 deposit to replace my pre-payment meter or waiting 12 months and they would do it for free. As I couldn't afford the deposit at the time, I waited 12 months and then they decided that policy had changed and I would have to pay £144 that I wouldn't get back at all plus £95 for the meter. They also informed me that I couldn't get my meter changed anyway as I owed them £175 in unpaid electricity bills (which I couldn't possibly have racked up).
In desperation, I wrote to Greg Pope and the whole situation was sorted in six days but I didn't really feel comfortable writing to my MP for something so trivial.
Scottish Power are currently teetering on the edge of my patience and it is only the upheaval of moving to yet another company that is stalling me.
The regulator is a joke and Energywatch won't get involved unless every possible avenue has been explored, including paying disputed bills. You pay a £1000 bill you don't agree with and then they might look into whether it is unfair or not.
Sounds reasonable, doesn't it?