[Margaret Pilkington]

My dear old Ma(82, and doesn't know one end of a computer from another) had a similar call whilst I was there.....unfortunately it was himself who picked up the phone and he is courtesy personified.....if it had been me the person would have got very short shrift.

I had a call yesterday from BT.......not unusual as I am a customer of theirs, and this gives them the right to call me....except that I had a call just two days ago for the same purpose....I have my line rental with them and my broadband, but not my calls....they have been trying every which way to get me to bring my calls back to them...but I have a decent deal with another supplier(especially for calls to Oz...which BT can't match).......the girl set off on her spiel......until I interrupted and told her to cut to the chase.
It was an attempt to get me to have my calls with BT......I told her that I had had the same call only a couple of days earlier, and at that time I had asked to be removed from their calling list, as I was satisfied with my current provider....and were this to change I was quite capable of making other arrangements.......and that if this were not satisfactory to BT I would remove all my business from BT and go to the provider of my calls.
I asked if she understood what I was saying?
She said she did.......I asked if we had a deal?
She said we did.....so i hung up.
I am not holding my breath though.