'TOWN hall chiefs have today apologised after failing to answer the phone to callers.'
'Fylde Council says it has been inundated with calls about at its busiest time of the year.'
'And now Coun Karen Buckley, cabinet member for partnerships and community engagement, said: "We would like to apologise to those customers that have struggled to get through to the council over the last week and to those that have had to wait for their call to be answered.'
'Coun Buckley said the council had tried to recruit temporary staff to fill the void.'
Town hall sorry for phone fury - Blackpool Today
So that's why she's been too busy to be visible to many of the resident here in Hyndburn, she's been busy apologising for the phones not being answered at the seaside.
Still it's nice to see she's managed to recruit at least three of our underemployed youngsters, to help man the phone lines.
Call for Change | MyConservatives.com