Re: What is good about HBC
How about The Order of the Boot.
I recently had a new bed delivered and was advised to contact HBC to arrange removal of the old one. I phoned the cleansing dept. on a Monday morning and was asked if the bed was available for immediate collection, I explained it wasn't but would be as from noon on Wednesday. "Oh, we can't arrange for collection without the goods being available, If I put it into the system and a job card was issued tomorrow morning and the bed wasn't there my boss would not be too pleased. You'll have to ring back on Wednesday." said the obviously Oxbridge educated young lady on the phone.
I phoned again on Wednesday to ask for removal of bed. "Yes, that's fine, someone will be out within 2 weeks. You will have to leave your gate unlocked so we have access to collect it. I'm sorry I can't tell you an exact time and date, just within 2 weeks."
They couldn't run a bath!
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