[jaysay]

Just watched Don't get done get Dom on the BBC, was taking British Gas to task over their maintenance contracts, I think it makes a big difference when someone rings them and says Hello this is Do manic Littlewood from the BBC, you can hear the panic on the other end of the phone, but at the fees they charge they should give a far better service than thy do, as it appears that 7 out of 10 maintenance contracts are with British Gas, maybe people would be better off looking closer to home and give the work to people like Derek