Accrington Web - View Single Post - Gas and Electricity providers ,prices under scrutiny

MargaretR · 02-12-2010, 13:11

I have started the switching process from Scottish Power to EDF.
I had used two comparison sites to compare rates.

Yesterday I got a phone call fron E-ON trying to persuade me to switch to them instead (during this 2 week 'cooling off period', that is possible)

I told them that I was getting £100 credit from EDF and the lady from E-ON said that they have that offer too. So I said why then did it not show on the price comparison sites (EDF's did).

She said that they have found from customer surveys that consumers prefer to discuss it by phone - what tosh is that!

E-ON's £100 credit (cashback) offer would tip my choice in their favour by a few quid but I decided not to upset the applecart by switching again during the cool off period.

PS I suspect that the £100 offer will only apply when you switch - if you are already an E-ON customer look how the letter was addressed - 'to Occupier'?

02-12-2010, 13:11	#8
MargaretR God Member Join Date: Mar 2007 Location: c l m Posts: 12,362 Blog Entries: 4 Liked: 519 times Rep Power: 68671	Re: Gas and Electricity providers ,prices under scrutiny I have started the switching process from Scottish Power to EDF. I had used two comparison sites to compare rates. Yesterday I got a phone call fron E-ON trying to persuade me to switch to them instead (during this 2 week 'cooling off period', that is possible) I told them that I was getting £100 credit from EDF and the lady from E-ON said that they have that offer too. So I said why then did it not show on the price comparison sites (EDF's did). She said that they have found from customer surveys that consumers prefer to discuss it by phone - what tosh is that! E-ON's £100 credit (cashback) offer would tip my choice in their favour by a few quid but I decided not to upset the applecart by switching again during the cool off period. PS I suspect that the £100 offer will only apply when you switch - if you are already an E-ON customer look how the letter was addressed - 'to Occupier'? __________________ Last edited by MargaretR; 02-12-2010 at 13:20.