[Retlaw]

Originally Posted by Gordon Booth

I'd appreciate any input to help me choose. I'm on talktalk with 16 months of contract to run-cost £23/month, all calls(except 0870/0845) free.
We're moving house(and area) early Jan. talktalk want 10 days from the day we move to connect the phone and ANOTHER 3 weeks to get me back on the internet. AND it will be a new 18 month contract at £34/month( they say the old package is dead). If I don't stay with them they will charge £130 cancellation fee, even though THEY are closing the old contract and putting me on a new one.
After an hour and a half of arguing and being passed arround South Africa they finally said they would only charge £18/month while I had phone only and £23(my old rate)for the rest of the year.Then it would go up to £34.
The connection closes quite often(although I can reconnect quickly) so that's annoying but I'm so angry I'm inclined to cancel, pay up and go to another provider. BT seem to have a decent offer(although only 5.5 GB, not the 8.2 I get now) and on their website SAY(?) they can connect me NOW!.
Advice, please, from all you experts(and non-experts) on your experience.
Thanks, Gordon

I gather from this that you pay by direct debit, one solution would be to close that bank account, open a new account with another bank, then ring talktalk, and tell them to stuff their old, and or new contract. They will most likely ring you back offering a better deal. It would cost them more in legal fees than what they could gain, by sueing you.
Try google for different rates on internet connections and ISP's.
I'm with postoffice, and their call center is in Ireland. BT keeps ringing me about going back to them, giving me all sorts of fancy deals, trouble with BT is every time they come with fancy new free calls etc, they put line rental up so they still make the same profits.
Retlaw