[Margaret Pilkington]

John, while I was still working at the hospital we had a chief Exec who worked on the 'shop floor' one week every year....and he encouraged the other managers to do the same.
This man was approachable and would listen to you if you had a problem.......shame he left. I could always tell him what I thought.......and believe me, I didn't mince my words when it came to making sure patients were getting what they needed.