Quote:
Originally Posted by Ken Moss
No, Barclays was one of the banks which got through the credit crunch on their own so it isn't quite the same questionable situation that we find ourselves in with RBS.
However, whilst most companies are bringing their technical and support staff back to the UK Barclays seems not to realise the huge irritation caused to customers and staff by speaking over the phone about a detailed problem to someone whose first language is not the same as their own.
Most other big firms have clocked this, it is a false economy.
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Thats funny Ken I always talk to some one called Fred Smith when I ring a multi national, who speaks perfectly good Indian
