Quote:
Originally Posted by cashman
well lets be honest neil, she would hardly say they are crap?
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Haven't been on for a while & have just spotted this thread!
I'm the manager in question and can quite honestly say that if I think a game or product is rubbish - I will tell my customer that! I also train my staff the same way, ask questions and give your honest opinion - what's the point in recommending a product that you know the customer won't like or doesn't suit their needs? It may put money in the till, but it's not going to win you any customer loyalty, which is the most important factor to me.
Anyone coming into my store gets total honesty and my regular customers appreciate that! We also have demo days where you can come in and try out the new technology for yourself, so you don't just take our word for it!