Quote:
Originally Posted by park381
Adjusting staffing levels , how do ASDA do that?
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Well, if sales that week are down, We have less money available for wages. Sickness, Holiday's etc all have an impact.
If sales are "poor" we generally cant afford to pay overtime, I know for my shifts (Fri/Sat/Sun) They are probably the heaviest delivery wise, And some Saturday nights are awful with the amount of work we've got to put in for such a small team.
We had a visit Friday by the area manager and some American bloke from Wal-Mart, who's encouraged by the direction the store is going and was going "back to base" to get us more funding, Due to the Tesco opening we had an overlay to cover weekly loss of custom etc. And as far as our main guys are concerned the hard-work we've put in has basically "killed" Tesco Accrington off, That is to say that they aren't much of a threat to us at this moment in time.
I don't think a lot of people know how it works at a supermarket, They expect to go in and get what they want all the time, Which in principle is fine and I totally agree with that, But the majority of the work, stock-replenishment wise goes on at night, People who finish work and turn up at 6-7pm to find fruit/veg low, products not available must understand that whilst I'm sure some level of replen goes on during the day, They simply cannot keep up with the re-stocking whilst dealing with customers and everything else working in a busy retail environment entails.
This is a totally unrealistic time for 99% of people to be shopping but early morning after my shift is done the shop looks fantastic, And that is the time when availability will be at it's highest, For the people who bemoan the availability of stock, If they get the chance to go shopping at an earlier time I implore you to see if you notice a difference.
That went on a little longer than expected
