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sparkie · 23-03-2011, 12:34

I was told by the advisor at the bank this morning that as they had done all they could to inform me regarding the changes (ie included it in the email) then they had done nothing wrong and therefore would be unable to refund any of the charge, although she did say she would look at it for me.

I can't wait!!

23-03-2011, 12:34	#6
sparkie Senior Member+ Join Date: Mar 2004 Posts: 2,449 Liked: 21 times Rep Power: 928	Re: WARNING : Royal Bank of Scotland Users I was told by the advisor at the bank this morning that as they had done all they could to inform me regarding the changes (ie included it in the email) then they had done nothing wrong and therefore would be unable to refund any of the charge, although she did say she would look at it for me. I can't wait!!