Quote:
Originally Posted by Margaret Pilkington
If you make a written complaint, then the hospital is legally obliged to follow it up within a prescribed timescale.
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I never heard a thing Margaret, and I sent my letter to the address and the named person which was given to me by the sister in charge of the patients ambulance departure lounge, because she was not happy at how things were being done, I'm not sure but I don't think they use that departure lounge now