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Old 21-06-2011, 19:34   #4
Gobbiner17
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Re: BT or Tiscali ... where is the fault ?

You have both Tiscali and BT phone lines? When I was with Tiscali they took over the line rental and phone line from BT and when my dialup became really slow Tiscali told me they would get BT to put it right. I heard no more but it did not go right. Then they told me it was the filters, but still no joy. Finally, Tiscali 2nd line support said it was something faulty at the exchange and they would fix it. And all was OK. 6 months later the same happened again, it never got fixed but I flit anyway. Moral is: keep pestering Tiscali till you get to 2nd line support. Also you could try making sure you have an ADSL filter on all your phone sockets, it might just be that.
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