I know, Margaret, don't know what I am talking about to be honest. Is BT broadband not run separately to the Open Reach (that's what's on their vans now) which deals with the 'phones ?
Could lay down the category of errors they made whilst I was trying to get them to restore it, but would take up too much web space ..Mick would not be pleased..
I think Retlaw has got the nearest, although they have already dug up my pavement ... just suspect something still not right under there. They did mention putting a new cap on. Have put the old filter back as was a better one than what they sent me .. but same problem whichever one I use.
Will try my provider (talk, talk) later tonight when I have probably an hour to spare. BT not interested any more as 'phone line working, just crashes my Internet when someone rings or I try to use it.