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Old 25-06-2011, 20:25   #23
Neil
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Re: BT or Tiscali ... where is the fault ?

Quote:
Originally Posted by katex View Post
I did ring my provider and how embarassing was that !
He suggested I try putting the telephone plug attached to the filter in the second socket ... the one the main socket holds (have to unscrew it). This made sense as would prove was the 'phoneline.

This is so you disconnect all extension and equipment from the line and plug your filter and modem straight into the line.

Often the problem is mistakes with filters and extensions.

I prefer the ADSL master socket front, it replaces the original one and has a phone and modem socket on it and you dont need the horrible little filters.

Its the way BT first installed ADSL and they are now using them again as it can improve speed by removing the issues with internal wiring.

Its the way I had my ADSL before I switched to the much better Virgin service.
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