Quote:
Originally Posted by Neil
Like I said before its better to do both. Its harder to ignore when its made public.
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Any e-mail sent to Enquiries is very definitely logged and dealt with. This is not a party political matter of 'see who sends what and we'll see what we think', the officers deal with complaints and comments in a meticulous manner and without prejudice.
We're very lucky to have a system that works, all I would urge is that people use that as a first port of call to remedy a problem rather than trying to shame the council and essentially insult its staff on Accyweb.