28-06-2011, 21:10
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#8
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Senior Member+
Join Date: Sep 2006
Location: Portishead, near Bristol
Posts: 3,087
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Re: Presenting a positive image
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Originally Posted by Pendle Red
A very emotive subject
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Running a successful business that promotes itself to its present customers and potential customers ought not to be emotive. It should be simple good business practice.
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Originally Posted by Pendle Red
With being a football league comes criteria that has to be met
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There are criteria to be met in every business. One of these is giving the customer what he/she has paid for. Look at the threads about sponsored shirts over the last three seasons. And note Redraine's comment about how the loyal band of fans and customers are treated with contempt, whether intended or not. One criterion of a good business is to treat customers fairly.
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Originally Posted by Pendle Red
I also know there is a lot of good things that go on behind the scenes that we don't always see or hear as fans that are also everything good about this Club and the cornerstone of what this Club has been built on.
Shout those messages loud & clear
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Exactly my point. As fans, we should be told about these good things. And so should the rest of the world.
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Originally Posted by Pendle Red
Communication and good Google Page Ranking can and are massive plusses for any business
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Sorry - disagree. They are not plusses. They are necessities.
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Originally Posted by Pendle Red
The other thing is football is unlike most other business's in that everyone has an opinion
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Sorry - disagree again. Everyone has an opinion on just about every business that they use, whether that business be a supermarket, a garage, a mail order company, a mobile phone company, or a football club.
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