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MargaretR · 29-07-2011, 19:40

The standards that housing associations are required to meet is regulated by The Tenant Services Authority, and the TSA monitor their performance
http://www.tenantservicesauthority.o...show/nav.14449

They operate alongside the Audit Commission and have the power to inspect the practices operating in any housing association where failure to meet standards has occurred.
They appear to have quite a bit of 'muscle' -
"Registered providers of social housing will have to meet our standards. Where they don’t, we will expect speedy self-improvement and where this is insufficient we have a new range of enforcement powers to ensure that tenants get the service they deserve."

"Quality of accommodation

Required outcomes
Registered providers shall:

• ensure that tenants’ homes meet the standard set out in section 5 of the Government’s Decent Homes Guidance by 31 December 2010 and continue to maintain their homes to at least this standard after this date
• meet the standards of design and quality that applied when the home was built, and were required as a condition of publicly funded financial assistance, if these standards are higher than the Decent Homes Standard
• in agreeing a local offer, ensure that it is set at a level not less than these standards and have regard to section 6 of the Government’s Decent Homes Guidance

Specific expectations
The TSA may agree with a registered provider an extension to the 31 December 2010 date where this is reasonable. Providers shall ensure their tenants are aware of the reasons for any extension given."

Since I am now aware that many of our homes have not been brought up to the 'Decent Homes Standard' by the Dec 2010 deadline, Hyndburn Homes must have been granted an extension.
requote -
"Providers shall ensure their tenants are aware of the reasons for any extension given"
I do not recall being provided with any reasons why the programme of proposed improvement work, which was supplied to me a few years ago, hasn't happened.

29-07-2011, 19:40	#57
MargaretR God Member Join Date: Mar 2007 Location: c l m Posts: 12,362 Blog Entries: 4 Liked: 518 times Rep Power: 68670	Re: Hyndburn Homes - security compromised. The standards that housing associations are required to meet is regulated by The Tenant Services Authority, and the TSA monitor their performance http://www.tenantservicesauthority.o...show/nav.14449 They operate alongside the Audit Commission and have the power to inspect the practices operating in any housing association where failure to meet standards has occurred. They appear to have quite a bit of 'muscle' - "Registered providers of social housing will have to meet our standards. Where they don’t, we will expect speedy self-improvement and where this is insufficient we have a new range of enforcement powers to ensure that tenants get the service they deserve." "Quality of accommodation Required outcomes Registered providers shall: • ensure that tenants’ homes meet the standard set out in section 5 of the Government’s Decent Homes Guidance by 31 December 2010 and continue to maintain their homes to at least this standard after this date • meet the standards of design and quality that applied when the home was built, and were required as a condition of publicly funded financial assistance, if these standards are higher than the Decent Homes Standard • in agreeing a local offer, ensure that it is set at a level not less than these standards and have regard to section 6 of the Government’s Decent Homes Guidance Specific expectations The TSA may agree with a registered provider an extension to the 31 December 2010 date where this is reasonable. Providers shall ensure their tenants are aware of the reasons for any extension given." Since I am now aware that many of our homes have not been brought up to the 'Decent Homes Standard' by the Dec 2010 deadline, Hyndburn Homes must have been granted an extension. requote - "Providers shall ensure their tenants are aware of the reasons for any extension given" I do not recall being provided with any reasons why the programme of proposed improvement work, which was supplied to me a few years ago, hasn't happened. __________________ Last edited by MargaretR; 29-07-2011 at 19:45.