[WillowTheWhisp]

Originally Posted by flashy

Margaret, how much did it cost her?

It was only £10 and quite honestly it wasn't so much the money as the defensive attitude and insistance that they had done nothing wrong which really annoyed me.

The shop owner/manageress has now tried to claim it is all my daughter's fault for wearing inappropriate clothing. My response to that is if they thought her clothing might damage the tan why did they go ahead and do it without telling her that? However, if you look at the photos the areas which are white have quite clearly not been sprayed, not rubbed off by clothing and the type of clothing she wore would not account for the palms of her hands being tanned and the stupid instruction to rub in the liquid with her hands when the machine spit it out in liquid form.

Thank you to all the people who said nice things about her. Yes, she did just want to look her best for a special occasion and isn't one of those people in the habit of indulging in a spray tan on a regular basis - perhaps if she was then she would have realised the person doing it was far from competent at the time.

Originally Posted by gynn

Surely these tanning places need some sort of certificate of competence before they are allowed to plaster chemicals over people's bodies?

If not, then at the very least Trading Standards should pay a visit to the place where Willow's daughter went first, to ascertain whether their procedures (including putting right what went wrong, and refunds) are in line with accepted practice.

I've been in touch with Trading Standards and waiting to hear from them on the subject. I'm sure there are laws about refusing to give refunds too.

As for gilding the lily - well I got my hair cut and coloured and bought some new clothes for the occasion. I suppose wearing my scruffy old jeans and a t-shirt might have been acceptable to some but hardly desireable. It's natural to 'make an effort' for a special day. I'm glad she chose to go for a spray tan rather than a series of sunbed sessions which lead to all sorts of potential health problems. I hope she ends up more like Joan than Brigitte in her later years