It would help if UU knew which town was covered by which postcode. Suppose thats what you get when you outsource to India
Burnley , BB1/BB5
Start Time: 06.00 AM Wed, 28 September '11
Estimated Completion Time:To be confirmed
Symptom: No Water or Poor Supply
Reason: If you live in the BB1 or BB5 area of Burnley and you do not have any water or your water pressure is poor, this has been caused by a burst water main on Burnley Road. We have a team of engineers on site to carry out the repairs and we will restore your water supply as soon as possible. We apologise for any inconvenience caused.
Update @ 10:20 - Our engineers are on site carrying out the repairs to a burst water main on Burnley Road and we will restore your water supply as soon as possible. We apologise for any inconvenience caused.
Update @ 11:14 Our Engineers are working on restoring the water supply to the area. We apologise for any inconvenience caused.
Update @ 13:03 - Our engineers are on site carrying out repairs to the burst water main on Burnley Road , we aim to have your water supply restored as soon as possible. We apologise for any inconvenience caused.