Ma didn't ring and complain because she knew they would be inundated with people ringing up.......But she was without water all of wednesday and until teatime on thursday.
I took several two litre drink bottles up there for her to use.
No-on on the hill had any water.......they were all in the same boat...but not floating

I will get her to give them a call tomorrow...or I may just do it myself and e-mail them as well.