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Gordon Booth · 18-10-2011, 19:54

MargaretR, I paid a years line rental( £120) like you and the anytime call plan is £16/month(excluding calls to mobiles).So the 'free anytime' is worth £3/month to you.
Don't they record/log your calls to their sales dept.? I think I'd try pushing it as they promised this to you more than once! A matter of principle, after all they told you that you were a 'special valued customer'. Nothing to lose and the calls to them are free.

18-10-2011, 19:54	#57
Gordon Booth Senior Member+ Join Date: Jul 2010 Posts: 2,402 Liked: 715 times Rep Power: 46614	Re: What Happens When You Change ISP? MargaretR, I paid a years line rental( £120) like you and the anytime call plan is £16/month(excluding calls to mobiles).So the 'free anytime' is worth £3/month to you. Don't they record/log your calls to their sales dept.? I think I'd try pushing it as they promised this to you more than once! A matter of principle, after all they told you that you were a 'special valued customer'. Nothing to lose and the calls to them are free.