Thread: Direct debits
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Old 18-10-2011, 20:55   #1
Stanleymad
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Direct debits

I know why I hate this method of payment & finding out the hard way that its open to abuse by many companies - Particularly mobile operators billing dept.

What is the time generally you need to be notified as to when u are billed & money going out of the account ?? I'm sure its 10 days so why does my operator insist on billing on the 16th per month & taking DD out on 18th surely that is not proper practice?!?! I'm paper billed every month well when it arrives usually after money has gone - I do not know the amount as lately they are adding cost to my account & can't query it till after.

Have I got a leg to stand on to change this & persue a higher complaint or cancel DD till they sort a reasonable elaspe time??? Anyone else finds issue with DD ? Trouble is you're penalised for non DD eg bt bills.
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