Quote:
Originally Posted by garinda
We already saw this.
Personally I prefer to deal with the person who is most likely to be able to help me, and not get fobbed off with a little number, from the council switchboard.
Since you keep posting in this thread, despite what's happened being nothing to do with yourself, would you pleade answer a straightforward question Ken, if you do know the answer?
Who exactly was responsible for the 'joint decision' to remove the benches, so I can contact them directly, in the hope that this person/s has presumably the required authority to have them returned?
Thanks.
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I don't know who was involved in the discussions but Clare Pritchard was involved at some stage.
On the subject of the Enquiries address, it's a far from being fobbed off as you can get and indeed the councillors themselves use it because it is the best way of logging and following up any complaint. You get a log number and a reply within the hour to tell you where your query has been directed and a guarantee of a reply from a council officer within 7-10 working days. I would always advocate that as the best point of contact for a source of cast iron answers to any problem.
There's really no getting out of it from a council point of view, you MUST be given an answer.