Quote:
Originally Posted by Ken Moss
I don't know who was involved in the discussions but Clare Pritchard was involved at some stage.
On the subject of the Enquiries address, it's a far from being fobbed off as you can get and indeed the councillors themselves use it because it is the best way of logging and following up any complaint. You get a log number and a reply within the hour to tell you where your query has been directed and a guarantee of a reply from a council officer within 7-10 working days. I would always advocate that as the best point of contact for a source of cast iron answers to any problem.
There's really no getting out of it from a council point of view, you MUST be given an answer.
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What do you mean Clare Pritchard was involved at some stage, she SHOULD have been involved at every stage and made the final decision, or is this another thing that's been delegated