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TJH · 02-01-2012, 08:33

Ignorance can cost a company money. Its a fact that insurance companies will directly supply replacement TV's or laptops etc. But they do not in 99% of cases supply replacement power tools and they will never supply replacement Stihl equipment. They send a cheque and then request evidence that the money has been spent on the needed items.

So rather than me asking a salesman to do something for nowt as you have stated, i was asking him to do his job. I also was in a position to purchase the tools on the spot as they are needed for this week. I think this is an example of a little knowledge is a dangerous thing and that not all insurance claims are the same.

Stihl products can not be sent via courier, the customer must collect them from the dealer, so i can only purchase them from the few dealers located locally. IF the chap in the Toolbox had tried i would have handed over the money and purchased £2500 of equipment there and then, he had the items i needed. But it was just easier to say no, its not worth it. I presume this response was based on the same thinking that Garinda has used, which although applicable in some cases, it is in accurate for this example.

02-01-2012, 08:33	#22
TJH Full Member Join Date: Aug 2008 Location: Altham Posts: 129 Liked: 0 times Rep Power: 438	Re: Shop Locally - What A Joke!!! Ignorance can cost a company money. Its a fact that insurance companies will directly supply replacement TV's or laptops etc. But they do not in 99% of cases supply replacement power tools and they will never supply replacement Stihl equipment. They send a cheque and then request evidence that the money has been spent on the needed items. So rather than me asking a salesman to do something for nowt as you have stated, i was asking him to do his job. I also was in a position to purchase the tools on the spot as they are needed for this week. I think this is an example of a little knowledge is a dangerous thing and that not all insurance claims are the same. Stihl products can not be sent via courier, the customer must collect them from the dealer, so i can only purchase them from the few dealers located locally. IF the chap in the Toolbox had tried i would have handed over the money and purchased £2500 of equipment there and then, he had the items i needed. But it was just easier to say no, its not worth it. I presume this response was based on the same thinking that Garinda has used, which although applicable in some cases, it is in accurate for this example.