[TJH]

Garinda, i think its great that people "stick" up for local firms, but cant i say that i found there service poor?. surely i can without being attacked my a few people saying the service is great and this guy must be a moaner with nothing more to do?.

Lets clarify exactly the point i was trying to make, on the day i went in, the service was terrible.

Speculate all you want on why and then come to the conclusion is was my attitude that was in fact the problem, but when all is said and done. Its only a point of view, ill shop somewhere else, you will continue to use them. Its freedom of choice.