Quote:
Originally Posted by garinda
Fair enough.
We're all different.
My first call would definitely have been to complain to the person in charge, to inform them what had happened, and I would try to find out as much information as I could, before taking the matter further.
If I wasn't happy, only then would I have made the matter known publicly.
As it stands you are still in the dark.
For all you know the driver might have been carrying out accepted company policy, and the person on the switchboard was in the wrong, by giving out the wrong price.
Knowledge is power.
|
My niece did attempt to contact them, but an engaged tone every time put a stop to that. Anyway the die is now cast and a email to the council has been sent. I will await the outcome, but I think I know their reply now.