Glad yeh didn't fall fer it mate, Just ask yerself this- Why would anyone who has been robbed, ask someone they didn't know fer money?
The person robbed has relatives, n by nature of her job,plenty she does know, simple as.
A phone call to one of these would suffice, they would know her voice, I was robbed in Spain 5/6 yrs ago n the police were very helpful, allowed me to make a call.